The solution tango

Cauffman, Louis
Dierolf, Kirsten
ISBN10  1904879918
ISBN13  9781904879916
februari 2006
Based on techniques and methods from the world of psychotherapy, this book presents a new approach to conquering the numerous challenges, problems, and failures that managers encounter at work, many of which are people-related. An important lesson identified in the book is that a manager must act as both the leader who provides direction for a team or company and as the coach who enables others to make the most of their skills, enabling the individual and the organization to succeed. A seven-step framework to enhance problem-solving capabilities, examples and tips, and a survival kit for sinking managers will help managers improve their people skills and learn how to approach everyday issues from a positive perspective